Cancellation Policy

Rentals

Reservations may be cancelled or rescheduled up to 24 hours before the scheduled start time for a rental credit toward a future reservation.

Cancellations within 24 hours are non-refundable.

In the event of unsafe weather conditions, reservations may be cancelled or rescheduled for safety, with credit issued.

No-shows are not eligible for credit.

Tours

Reservations may be cancelled or rescheduled up to 24 hours prior for a full credit toward a future reservation.

Cancellations within 24 hours are non-refundable.

In the event of unsafe weather or river conditions, reservations may be rescheduled or credited.

No-shows are not eligible for credit.